1. Introduction

This Cookie Policy explains how we use cookies and similar tracking technologies when you visit or interact with our cloud-based SaaS ERP platform (“the Service”). Cookies help us improve functionality, performance, and your user experience while ensuring compliance with security and regulatory standards.

By using our website or platform, you consent to our use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) by a web server when you access a website or web application. They help recognize your browser, store preferences, and perform essential functions such as user authentication and session management.

3. Types of Cookies We Use

Cookie Type Description
Essential Cookies Necessary for core platform functions such as login, session security, and user access control. These cannot be disabled.
Performance Cookies Help us analyze platform usage to improve performance, speed, and responsiveness (e.g., page loading time).
Functionality Cookies Remember your settings and preferences, such as language, theme, or dashboard layout.
Analytics Cookies Used to collect aggregated data on usage patterns, commonly integrated with tools like Google Analytics.
Marketing Cookies (If applicable) Used to deliver relevant ads or product recommendations, and track effectiveness of marketing campaigns.

4. Why We Use Cookies

We use cookies to:

5. Managing Your Cookie Preferences

Most web browsers allow you to manage cookie settings. You can:

Note: Disabling essential cookies may affect functionality, including secure access to ERP features.

6. Third-Party Cookies

Our platform may use third-party services (e.g., analytics providers, support tools, payment gateways) that may set their own cookies. These are governed by the respective providers’ privacy policies.

7. Policy Updates

We may update this Cookie Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

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